Aflac says cyberattack breach could expose personal data of customers

getty_aflaclogo_062025989620
SOPA Images/LightRocket via Getty Images

(NEW YORK) — A group of cybercriminals hacked into data systems at insurance company Aflac, possibly gaining access to sensitive information such as Social Security numbers and health reports, the company said on Friday.

Aflac, which boasts millions of customers, “identified suspicious activity” and “stopped the intrusion within hours,” the company said.

The company attributed the attack to a “sophisticated cybercrime group” but did not identify the organization.

The cyberattack marks the latest in a string of data breaches targeting insurance companies, including attacks earlier this month against Philadelphia Insurance Companies and Erie Insurance.

“This attack, like many insurance companies are currently experiencing, was caused by a sophisticated cybercrime group. This was part of a cybercrime campaign against the insurance industry,” Aflac said in a statement.
The company has opened an investigation into the cyberattack, saying initial findings indicate the cybercriminals deployed “social engineering tactics” or measures that rely on manipulation to gain network access.

Information tied to customers’ insurance claims and personal data may also have been breached in the cyberattack, Aflac said.

“We regret that this incident occurred,” Aflac said. “We will be working to keep our stakeholders informed as we learn more and continue investigating the incident.”

Aflac generated nearly $19 billion in revenue last year, which marked a 1.2% increase over the previous year, according to an earnings release.

Copyright © 2025, ABC Audio. All rights reserved.

Divided Fed set to announce decision on interest rates

The Federal Reserve logo is visible on the William McChesney Martin Jr. Building on December 9, 2025 in Washington, DC. (Andrew Harnik/Getty Images) (WASHINGTON) — The Federal Reserve is set to announce its latest adjustment of interest

getty_paramountlogo_120825125623

Paramount launches hostile bid for Warner Bros. Discovery

 In this photo illustration, a smartphone displays the Paramount Skydance logo in front of a blurred Warner Bros. Discovery emblem, on December 6, 2025, in Chongqing, China. (Photo illustration by Cheng Xin/Getty Images) (NEW YORK) — Paramount