Feedback On Rates That Service Providers Are Paid

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The Oregon Department of Human Services (ODHS) seeks feedback from the public on key findings from a statewide study of the rates that service providers are paid, and wages staff earn.

Providers included in the study serve people who get support through:
• ODHS Office of Developmental Disabilities Services (ODDS)
• ODHS Office of Aging and People with Disabilities (APD)
• Oregon Health Authority (OHA) Behavioral Health.
These providers, which include group homes, day services and larger residential long-term care settings, offer essential services that support people in living their daily lives.

A final report on the study findings, including feedback shared, will be available in December 2024. The report will support planning on how to ensure Oregonians have a selection of providers in the communities where they live. Oregon needs to keep and attract quality providers that are safe. To be safe, providers need to have the ability to pay wages that can attract and retain workers.

Background on the study

In 2023, the Oregon Legislature passed Senate Bill 5506 which required ODHS and OHA to conduct the study. Burns & Associates, part of Health Management Associates (HMA-Burns), was hired to run the study and produce a report on the results along with recommendations.

How to provide feedback
• Go to the study web page on the HMA-Burns website.
• The website is available in English and Spanish.
• Email feedback to HMA-Burns at OregonRates@healthmanagement.com by Oct. 28, 2024.

About the Oregon Department of Human Services
The mission of the Oregon Department of Human Services is to help Oregonians in their own communities achieve wellbeing and independence through opportunities that protect, empower, respect choice and preserve dignity.
You can get this document in other languages, large print, braille or a format you prefer. Contact ODHS at 503-945-5811 or odhs.info@odhsoha.oregon.gov. We accept calls from all forms of relay service for people who are Deaf, Hard of Hearing, Deaf-Blind, blind or have low vision. For more information about relay service providers visit https://www.oregonrelay.com or https://www.fcc.gov/general/internet-based-trs-providers.

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